100% results guarantee
Experience the power of our transformative serums. We are so confident in our formulas that we will give you a 100% refund if it doesn't work for you.
How do I claim the Money-Back Guarantee?
To qualify for our money-back guarantee, please follow these steps:
Daily usage requirement: You must use the product every day for a continuous period of at least 12 weeks.
Photo diary: Document your daily usage by taking a time-stamped photo every two weeks.
Send all photos, including your order number, and a clear photo of the product you have used, to our customer support team via the button below.
Frequently Asked Questions
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To avoid misuse of our money-back guarantee we want to see the effectiveness of the product ourselves.
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It can take as long as 12 weeks to observe the complete effects of any lash or brow serum, due to the length of the hair growth cycle and the phase at which you begin using the serum. Our serums are formulated with active ingredients that boost growth during the Anagen Phase, or Growth Phase, and include soothing components that extend the Telogen Phase, or Resting Phase. This helps hair follicles remain attached longer, leading to longer lashes and fuller brows.
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Any camera or phone can be used, as long as the images are clear and well-lit, to showcase your makeup-free lashes or brows before and after applying the serum.
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After our team reviews and approves your claim, please allow three to five business days for the refund to be processed and appear in your account.